Privacy Policy Avenue
 Mental Health

Feb 12, 2026

1. Introduction

Avenue Mental Health (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Name, email address, phone number
  • Business/practice details
  • Billing and insurance-related data

2.2 Health Information (PHI)

When applicable, we may handle Protected Health Information (PHI) in accordance with healthcare regulations and client agreements.

2.3 Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage behavior

3. How We Use Your Information

We use collected data to:

  • Provide medical billing and mental health RCM services
  • Process claims and manage reimbursements
  • Communicate with clients and respond to inquiries
  • Improve website performance and service quality
  • Ensure compliance with legal and regulatory requirements

4. Data Protection & Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Secure servers and encrypted systems
  • Access controls and role-based permissions
  • Compliance with HIPAA standards where applicable

5. Sharing of Information

We do not sell your data. We may share information only with:

  • Insurance payers and clearinghouses
  • Authorized third-party service providers
  • Regulatory authorities when required by law

All third parties are required to maintain confidentiality and data security.

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve functionality

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion (subject to legal obligations)
  • Opt out of communications

8. Data Retention

We retain information only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Financial and reporting requirements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions regarding this Privacy Policy:

Avenue Mental Health

Email: info@avenuementalhealth.com
Phone:(443) 247 0194